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Nectar, a leading UK loyalty program, teamed up with Rocket Travel by Agoda to launch Nectar Hotels, a fully branded travel platform for loyalty members

One leading global aviation company with a successful loyalty program turned to Rocket Travel by Agoda to create a redefined hotel booking experience.The airline market’s profits dropped 33% in Q2 of 2024, amid an increase in labor costs and jet fuel prices. These market conditions are forcing airlines to look at how they can maintain profitability, coming in the form of cutting routes, grounding planes, and finding ways to increase efficiency. Smart airlines are leveraging their loyalty programs to cultivate new revenue streams and achieve their business objectives.

Travel portals operated by banks face a defining tension: loyalty pricing - the strategy to dynamically raise hotel prices to help fund accelerators and other card benefits - protects program economics but risks losing members who compare shops and book elsewhere. Over-discount to compete, and you train members to wait for deals while eroding program economics. Hold rates high, and booking volume can stagnate.

Jim Thompson, the iconic Thai lifestyle brand, aimed to expand its visibility among a diverse, global travel audience. To do so, they needed to place their promotional offers in front of travelers who were actively planning their trips. However, advertising channels tend be imprecise, often showing ads to a general audience instead of people who are actively planning a trip. This can lead to wasted budget and missed opportunities to connect with interested travelers.

Founded in 1994, Smiles is the most known frequent-flyer program in Brazil. With a customer base of approximately 17M travelers, Smiles is now the loyalty program for GOL, the largest Brazilian airline. Rocket Travel by Agoda and Smiles have been working together since 2017. The company was the first global partner to leverage Rocket’s leading technology to provide its customers with the option to redeem miles on hotel stays.3.4% increase in email open rate0.6% increase in click-through rate5% increase in direct market share.

Flying Blue, the loyalty programme of Air France, KLM, Transavia, Aircalin, Kenya Airways, and TAROM, and Rocket Travel by Agoda launched a new platform that provides Flying Blue customers with more options to earn and use points on hotel stays. With this launch, Rocket Travel by Agoda has expanded its reach globally, as Flying Blue became Rocket’s second white label partner in Europe.Since launch, bookings have increased by 200%. The customer-centric and partner-branded website, the improved user experience, the expanded option to earn and redeem Miles, and the emphasis on delivering quality support are some of the key reasons why this partnership has been successful.

We partnered with a leading US airline loyalty program to re-imagine their existing “Boost" feature— enhancing it with new premium booking packages and VIP perks—driving 25-30% attach rates and 30% higher average order values.

ShopBack is Asia-Pacific's leading shopping and rewards platform. Present in 13 markets with over half a million transactions daily, they connect over 20 million active users with 20,000 merchants and brand partners, driving over US$5.5B in annual GMV and US$900M+ cashback awarded to date.